About Us

About Access Hope

Access Hope has supported our local Tennessee community since 2010, when a local call center closed and we stepped in. We serve our entire state, but a majority of our work is done in Middle Tennessee, a rural area where suicide and other struggles are extremely common. We are steadfast believers that isolation drives many tragedies, and we’re passionate about providing a safe place for people whose traditional circles of support are insufficient or unsafe.

As a Christian, volunteer-based nonprofit, we make ourselves available 24/7 via crisis hotlines for adults and teens. We offer daily care calls to the elderly and disabled. We also provide suicide prevention training to professionals in schools, churches, and other public organizations.

Our Mission Statement

It is the Christian Ministry of Access Hope, a free service offered by the Family Counseling Center, as a non-profit organization with services free of charge to all callers, to respond twenty-four hours daily to the emotional needs of the callers with confidential, non-judgmental, active listening:

  • By fostering self-directed resolution

  • By offering referrals, or

  • By intervention through telephone conversation with Access Hope volunteers.

Our Team

We’re directed by David Pate, Executive Director of The Family Counseling Center as well as being governed by a volunteer Board of Directors. At the heart of what we do, Frances Edwards and Christianne Montoya coordinate services and care lines. These ladies are highly qualified to serve!


Frances Edwards    Volunteer Cooordinator

Frances’ credentials include:

  • Master of Arts- Certified Mental Health Counselor

  • Bachelor of Arts in Psychology

  • Certified Substance Abuse Counselor


Angela Alsup Program Director

Angela’s credentials include:

  • Bachelor's Degree in Special Education / North Georgia College and University